Return Calls / Caller ID

When sending ringless voicemail, Drop Cowboy will display a phone number / caller ID for contacts to call back when responding to a voicemail.

Depending on your use case, you have three options for setting the caller ID phone number.

1

Shared Numbers with Call Forwarding

Drop Cowboy maintains a shared pool of phone numbers available to all Drop Cowboy customers to use.

2

Private Number Pools

Drop Cowboy allows customers to maintain pools of phone numbers that are private to their Drop Cowboy account and not shared with other Drop Cowboy customers.

3

Explicit Caller ID (Requires Bring Your Own Carrier)

Drop Cowboy customers using their own SIP trunks with our Bring Your Own Carrier solution are able to explicitly set the caller_id property of the RVM API request.